Waitlist privacy notice
Updated 7 September 2026
This notice covers the Questzord website and parent waitlist. The family app is still in development; this website does not create Child accounts or collect quest evidence.
Who looks after your information
Questzord is operated by Olivehill LLC, the data controller responsible for the Questzord waitlist. Contact hello@questzord.com for privacy questions, to unsubscribe, or to ask us to delete your waitlist entry.
What we collect and why
If you join, we store your email address, the signup source, and the time your entry was created. We use your email, with your consent, to send Questzord launch news and early-access opportunities. Joining is optional. Please use a Parent email and do not send information about your children.
Services that help us run the waitlist
Vercel hosts this website, Cloudflare provides our domain and email routing, Airtable stores the waitlist and sends a signup alert to the operator, and Google Gmail receives that alert. These providers may process technical information such as IP addresses, browser details, and request logs to deliver and secure their services. They may process data outside your country, including in the United States, under their applicable data-processing terms. We do not sell waitlist information or use it for advertising profiles.
How long we keep it
We keep your waitlist entry while the waitlist is active, until you withdraw your consent, or until it is no longer needed for the launch and early-access updates you requested. Provider backups and security logs may have separate retention periods. Joining the waitlist does not automatically create an app account.
Your choices and rights
You can withdraw consent at any time by emailing hello@questzord.com with “Unsubscribe” in the subject. Withdrawal does not affect processing already carried out. You may also request access, correction, deletion, restriction, or a copy of your information, and object where applicable. You can complain to your local data-protection authority; in Portugal this is the CNPD (cnpd.pt). We do not make automated decisions about you with legal or similarly significant effects.
Optional website analytics
If you accept analytics, we use PostHog to understand website visits and improve the parent waitlist. Our server sends a random browser identifier, session identifier, visited public page, country, device category, referring website domain, selected campaign labels, introduction-video plays, and successful new waitlist signups. We do not send PostHog your email, form contents, client IP address, precise location, or information about children. We do not use session recordings, advertising profiles, or third-party tracking scripts in your browser. Analytics are separate from your waitlist subscription and begin only after you accept.
Analytics cookies and your choice
The Privacy choices button lets you accept, decline, or withdraw analytics consent at any time without affecting access to the website or waitlist. We remember your choice for up to 180 days using a preference cookie. Only after acceptance, a random visitor cookie lasts up to 180 days and an activity-session cookie expires after 30 minutes of inactivity. Declining or withdrawing removes these analytics identifiers and stops further analytics collection; withdrawal does not undo earlier processing. PostHog hosts analytics data under its data-processing terms, which may involve processing in the United States. Analytics events have a 12-month project retention setting. Contact hello@questzord.com for analytics privacy or deletion requests. Infrastructure providers may separately use necessary security measures.